with My JLA
Your 24/7 support portal
My JLA supports the smooth running of your business, 24/7. With job sheets, invoices and all essential documents in one place, you can take control and keep tabs on the essentials. And if you need help, you can chat to us live or find easy fixes straight through the portal – or book an engineer in a click.
What is My JLA?
We’re always looking for ways to save you time and make life simpler. It’s why we created MyJLA: a customer portal that puts support and key information right at your fingertips, wherever you are.
Watch our video to find out more
Simplified accounts and billing
With MyJLA, you’ll never have to search through your emails to stay on top of your account with us.
- Keep tabs on billing, engineer visits and more
- Get an overview of every JLA-registered site, including equipment
- View your contracts whenever you need to
Repairs and compliance, on your terms
Paperwork is busywork – so we’ve removed the hassle. MyJLA keeps all your critical information in one place.
- Book a new repair job from your desktop, in seconds
- View equipment history – perfect for reporting
- Stay safe and compliant with key documents, safety records and certification all kept together
Order your JLA detergents direct
It’s now fast and easy for you to order detergents straight from MyJLA. Our detergents have been formulated to help you get the best performance from your JLA washing machines and dishwashers, meaning you get the perfect clean every time.
- Effective cleaning across a range of temperatures, even energy saving cool washes
- A solution for every challenge – from degreasers to detergents, our range covers multiple cleaning needs
- Order at the most convenient time for you, with online purchasing via MyJLA, available 24/7
Know your inventory
Our customer portal brings together important data for all your JLA appliances.
- See every JLA appliance across your estate
- View appliance service history
Instant support, when it matters
MyJLA means instant access to troubleshooting and engineer bookings.
- Live chat and 24/7 support
- Get on-site engineer support, fast
- No need to dial around or wait on a key contact for critical issues
24/7 monitoring for your laundry equipment, only with Total Care
JLA Connect allows our experts to remotely monitor and care for your compatible laundry equipment – spotting issues before you even know about them, and sorting things quickly.
- Round-the-clock monitoring for our bestselling laundry equipment
- Avoid downtime while you save both money and energy
- Keep an eye on usage, energy cost and CO2 emissions estimates
- Make informed decisions based on your laundry machines’ performance
Want to access MyJLA?
Please register your interest by clicking the button below.