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        • Total Care

          A unique, all-inclusive package, specially designed for you.
          You pay nothing upfront, and get free installation with 24/7 emergency support, access to MyJLA, and remote equipment monitoring for proactive care.

          All for a simple monthly fee.
          Discover Total Care
          Total Care is now fully connected
          Remote monitoring from JLA Connect helps you track energy usage, cut downtime and make sure your laundry equipment is running at its best.
          Discover JLA Connect
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Your 24/7 support portal

My JLA supports the smooth running of your business, 24/7. With job sheets, invoices and all essential documents in one place, you can take control and keep tabs on the essentials. And if you need help, you can chat to us live or find easy fixes straight through the portal – or book an engineer in a click.

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What is My JLA?

We’re always looking for ways to save you time and make life simpler. It’s why we created MyJLA: a customer portal that puts support and key information right at your fingertips, wherever you are.

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Simplified accounts and billing

With MyJLA, you’ll never have to search through your emails to stay on top of your account with us.

  • Keep tabs on billing, engineer visits and more
  • Get an overview of every JLA-registered site, including equipment
  • View your contracts whenever you need to
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MyJLA Repairs

Repairs and compliance, on your terms

Paperwork is busywork – so we’ve removed the hassle. MyJLA keeps all your critical information in one place.
  • Book a new repair job from your desktop, in seconds
  • View equipment history – perfect for reporting
  • Stay safe and compliant with key documents, safety records and certification all kept together

Know your inventory

Our customer portal brings together important data for all your JLA appliances.
  • See every JLA appliance across your estate
  • View appliance service history
Live Chat with MyJLA

Instant support, when it matters

MyJLA means instant access to troubleshooting and engineer bookings.
  • Live chat and 24/7 support
  • Get on-site engineer support, fast
  • No need to dial around or wait on a key contact for critical issues

JLA Connect:

24/7 monitoring for your laundry equipment, only with Total Care
JLA Connect allows our experts to remotely monitor and care for your compatible laundry equipment – spotting issues before you even know about them, and sorting things quickly.
  • Round-the-clock monitoring for our bestselling laundry equipment
  • Avoid downtime while you save both money and energy
  • Keep an eye on usage, energy cost and CO2 emissions estimates
  • Make informed decisions based on your laundry machines’ performance

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Your critical equipment is just that – critical. So whether you need advice on how we can help with new solutions and servicing, booking an engineer or you want to talk to us about your account, get in touch below.

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