Catering Breakdown Cover

Our commercial catering service contracts will help you protect your business from unexpected costs and provide you with unbeatable breakdown cover.

A breakdown in your busy commercial kitchen can be extremely costly and inconvenient for your business. With unrivalled national coverage and 24-hour support, we are always on call to get you back up and running in no time. 

Choose a service contract from JLA and you'll be supported by more engineers than anyone else in the industry. We'll help you protect your kitchen from the costs of breakdowns and machine faults so that you never have to worry about your catering equipment letting you down again.

Here is what's included:

What's covered:

  • Labour from our expert engineers
  • Call out charges
  • 24/7 Helpline, 365 days a year
  • Multiple machine discount
  • 5 day cover (Mon-Fri)
  • Same day/next day response
  • 15% Discount on parts

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Tailored for you...

Our Response breakdown plan is designed to cut downtime and keep your business running smoothly. By choosing JLA Response our specialist engineers are only a phone call away.

Our maintenance plan comes with payment options to suit you and your business needs; either spread the cost monthly or make a one-off payment.

One of the largest independent catering response fleets

You’ll benefit from our speedy engineer response thanks to our live tracking system, which allows us to see where our closest service vehicle is and get them to you without delay.

24 hour helpline, 365 days a year

Whenever you have a problem, JLA is on hand to help. A friendly and experienced team of customer service advisors can get you the right help when you need it.

Access to one million parts for the fastest possible fix

Our engineers can order parts through their mobile devise and we have access to one million spare parts across all leading brands – so there is minimal downtime and disruption to your kitchen, as well as keeping you compliant with legislation such as HSE and PUWER.

Unrivalled product knowledge

Our engineer expertise means we can service any commercial catering equipment regardless of age or model.

Multiple machine discount

We understand that your commercial kitchen depends on the smooth running of a range of catering equipment from ovens, to fridges and dishwashers. Cover them all with us and benefit from a special discount.

Please note: Exclusions apply – please refer to the Response terms and conditions for full details of cover

Get in touch or call free on 01422822282 for more information.
Need an engineer? 24/7, 365 days a year 0808 231 1956



Market Leading Equipment for no capital outlay


Fully inclusive breakdown cover


Fastest response times in the industry, guaranteed