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Lose the hassle. Choose Total Care
We developed Total Care for Catering so that we could give you unbeatable combi ovens, dishwashers or refrigerators for your commercial kitchen. Thanks to our unbeatable breakdown cover you’ll also get complete peace of mind, all for no initial outlay.
With Total Care you’ll never suffer from extended downtime, which lets you focus on keeping your kitchen running smoothly. If anything happens to your machines, all you need to do is call us, and we’ll sort out the rest.
MARKET LEADING EQUIPMENT FOR NO CAPITAL OUTLAY
FULLY-INCLUSIVE BREAKDOWN COVER WITH NO WEAR AND TEAR CLAUSE
INDUSTRY-LEADING ENGINEER RESPONSE TIMES, WHEREVER YOU ARE
7-DAY CALL-OUT SERVICE INCLUDING BANK HOLIDAYS
NO REPAIR BILLS OR CALL-OUT CHARGES, EVER!
ALL FOR A SIMPLE MONTHLY PAYMENT
“Total Care is exactly what we were looking for - we wanted to take the headache out of things breaking down and have a cast-iron service guarantee. JLA give me complete peace of mind - I don’t have to think about the catering equipment anymore as I know JLA will take care of it.”
David MacDonald - The Talbot Hotel General Manager
David MacDonald of The Talbot Hotel, Malton talks about how JLA’s Total Care package has helped to take the headache away, from having to deal with unreliable and expensive catering equipment. JLA provide peace of mind through robust, reliable equipment all backed up by exceptional customer service.
We had purchased equipment that we've been using for a period of time.
The amount of time that goes into maintaining and looking after that kind of equipment the cost was just getting astronomical;
things constantly breaking down and constantly needing repairs to be done on it, so we got in contact with JLA to come in and look at renting equipment really so that we knew we had a cast-iron guarantee on it being serviced and being looked after and to take the headache out if things constantly breaking down.
When JLA came to us and we met and we talked through the options that we had; the fact that it was going to be this 100% service and looking after the equipment just jumped out as being exactly what we're looking for.
They kept it very succinct for us, gave us all the options that we could have a look at, explored different potential options that would work within the venue and we came to quite a speedy conclusion for what we should go for.
Definitely the customer service comes first and foremost from the initial contact stage right the way through to after the installation; second thing is peace of mind: I don't have to think about it anymore, the equipment works, it does the job and I know that if something does go wrong then JLA will we be there for us - and thirdly I think it's the it's the follow-up care afterwards.
We've had the agent back to have a look around the rest of the hotel; what more potential can we fit in as other pieces of equipment are coming to the end of their life.
They're ready with quotes for us to help replace that equipment.
To be honest JLA has delivered on all the promises, they did everything they said they would do.
Get in Touch
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Let JLA take care of your commercial catering, laundry and heating equipment, so you can concentrate on taking care of your business.
Make sure your laundry never lets you down with JLA’s market-leading equipment backed up by an all-inclusive breakdown package.
Choose JLA’s heating solutions to ensure you’re never be without heating or hot water again.
Find out more about how Total Care can transform your business.
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