The challenge: kitchen upgrades for a key housing client
Pinnacle Group, one of the UK’s leading FM specialists, takes care of multiple properties for the Riverside Group as part of its ongoing life cycle replacement programme. Every eight years, Pinnacle makes sure essential equipment is upgraded to help prevent downtime, reduce energy and running costs, and keep things running smoothly.
After an introduction to JLA’s end-to-end FM capabilities, spanning bespoke laundry, catering, HVAC, infection control and fire safety, Pinnacle was pleased to learn that JLA offers more than laundry solutions, and engaged the firm to manage kitchen upgrades at Riverside’s Cecil Gardens site, a large retirement housing complex.
The project scope included the installation of equipment ranging from energy-saving combi ovens to custom fabrications like stainless steel tables, hand wash stations and janitorial sinks. Everything would be specified, supplied, and installed by JLA, and would need to deliver functionality as well as efficiency.
The solution: a seamless four-day install
Working closely with Pinnacle, JLA delivered a complete kitchen modernisation. The project was completed in just four days, with no disruption to daily catering provisions – a key requirement of the client’s life cycle replacement scheme, and vital for protecting independent living for residents at Cecil Gardens.
Feedback from the catering equipment provider has been extremely positive, with JLA’s installers receiving compliments on their positive attitude while carrying out the upgrades.
“The recent installation went smoothly from beginning to end, with only minor deviations from the original schedule. Both Pete and Anthony communicated with us throughout and reassured us with their knowledge and expertise – we’ve been extremely satisfied with both the speed and efficiency of the works.”
In fact, the kitchen changes have been so well received that Pinnacle has already confirmed two additional site refurbishments and awarded JLA a preventative and reactive maintenance contract for all catering assets managed for Riverside by Pinnacle.
“We’d absolutely recommend JLA due to their wealth of knowledge and experience. We’re now looking forward to working with JLA – not just for installs, but for the ongoing maintenance of all new catering equipment.”
