• About us
    • Back
    • Who we are
    • Careers
    • ESG
    • Accreditations
    • Blog
    • Testimonials
    • Back
  • Total Care
    • Back
    • Total Care

      A unique, all-inclusive package, specially designed for you.
      You pay nothing upfront, and get free installation with 24/7 emergency support, access to myJLA, and remote equipment monitoring for proactive care.

      All for a simple monthly fee.
      Discover Total Care
      JLA Connect
      Total Care is now fully connected
      Remote monitoring from JLA Connect helps you track energy usage, cut downtime and make sure your laundry equipment is running at its best.
      Discover JLA Connect
    • Back
  • Help & advice
    • Back
      • Existing customers

      • Need an engineer?
      • Accounts billing
      • Service & support
      • Energy SMART hub
      • Expert authors
      • myJLA
      • Contact us
      • Manage your account online with MyJLA

        myJLA supports the smooth running of your business, with statements, job sheets, site information and essential documents all in one place.

        Sign in
        Register your interest
    • Back
  • Sectors
    Back
      • Care Homes
      • Construction
      • Contract Cleaners
      • Education
      • Equine & Stables
      • Facilities management
      • Football clubs
      • NHS and Healthcare
      • Health clubs
      • Holiday parks
      • Hotels & spas
      • Housing
      • Launderettes
      • Prisons
      • Pubs & restaurants
      • Public sector
      • Vets & animal care
    Back
  • Energy SMART
  • Blog
  • Search
  • MyJLA User Icon
    • Back
    • Manage your account online with MyJLA

      myJLA supports the smooth running of your business, with statements, job sheets, site information and essential documents all in one place.

      Sign in
      Register your interest
    • Back
JLA
  • Laundry
    Back
      • Commercial washing machines
      • Coin-operated washing machines
      • Barrier washers
      • Stacked systems
      • View all commercial washing machines
      • Commercial tumble dryers
      • Coin operated tumble dryers
      • Stackable
      • Safe technology
      • View all commercial tumble dryers
      • Commercial irons
      • Dryer ironers
      • Rotary irons
      • Hand finishing equipment
      • View all commercial Irons
      • Infection control
      • Medical macerators
      • Bedpan washers
      • Air filtration systems
      • View all infection control
      • OTEX
      • Laundry
      • Mould compliance
      • View all OTEX
      • Laundry solutions
      • Contactless laundry equipment
      • Commercial laundry service contracts
      • Managed laundry solutions
    Back
  • Catering
    Back
      • Cooking appliances
      • Commercial ovens
      • Commercial fryers
      • Commercial grills
      • Commercial griddles
      • Commercial hobs
      • Commercial induction
      • Bratt pans
      • Fridges & freezers
      • Commercial fridges
      • Commercial freezers
      • Commercial ice machines
      • Blast chillers
      • Food warmers
      • Bain Maries
      • Hot Cupboards
      • View all food warmers
      • Dish & glasswashers
      • Commercial Dishwashers
      • Glasswashers
      • Utensil washers
      • Catering solutions
      • Commercial kitchen installation
      • Kitchen furniture
    Back
  • HVAC
    Back
      • Heating
      • Boilers
      • Wall mounted
      • Floor standing
      • Hybrid heating systems
      • Commercial boiler service contracts
      • Total care for heating
      • View all heating
      • Hot water
      • Hot water cylinders
      • Water storage heaters
      • Sterile equipment services
      • Air conditioning
      • Commercial air conditioning
      • Commercial air conditioning service contracts
      • Air handling units
      • Cellar cooling systems
      • Total Care for air conditioning
    Back
  • Fire & building services
    Back
      • Fire
      • Emergency lighting
      • Fire extinguishers
      • Fire alarms
      • AOV systems
      • View all fire safety
      • Passive fire safety
      • Commercial fire doors
      • View all passive fire safety
      • Fire risk assessments
      • Fire safety training
      • Security systems
      • Building services
      • Electrical services
    Back
  • Detergents
    Back
      • Laundry detergents
      • Commercial laundry detergents
      • Auto dosing pumps
      • Catering detergents
      • Commercial kitchen chemicals
    Back
  • Call us free:
    01422822282
Get a quote
JLA
Contact us by phone
Call us free:
01422822282
  • Commercial laundry equipment
    • Commercial washing machines
      • Coin-operated washing machines
      • Barrier washers
      • Stacked washing machines
      • All commercial washing machines
    • Commercial tumble dryers
      • Coin-op dryers
      • Stacked tumble dryers
      • Safe technology
      • All commercial dryers
    • Commercial irons
      • Dryer ironers
      • Roller ironers
      • Hand finishing equipment
    • Infection control
      • Medical macerators
      • Bedpan washers
      • Air filtration systems
      • View all infection control
    • OTEX
      • Laundry
      • Mould compliance
      • View all OTEX
    • Contactless laundry equipment
    • Managed laundry solutions
    • Commercial laundry service contracts
  • Commercial catering equipment
    • Cooking appliances
      • Commercial ovens
      • Commercial combi ovens
      • Commercial range ovens
      • Commercial convection ovens
      • Commercial fryers
      • Commercial grills
      • Commercial griddles
      • Commercial hobs
      • Commercial induction hobs
      • Bratt pans
    • Refrigeration
      • Commercial fridges
      • Commercial freezers
      • Commercial ice machines
      • Blast chillers
    • Dishwashers & glasswashers
      • Commercial dishwashers
      • Undercounter dishwashers
      • Passthrough dishwashers
      • Commercial glasswashers
      • Utensil washers
    • Food warmers
      • Bain Maries
      • Hot Cupboards
      • View all food warmers
    • Water boilers
      • JLA water boiler
    • Modular
    • Furniture
    • Commercial kitchen installation
  • HVAC
    • Commercial heating
      • Commercial boilers
      • Hot water cylinders
      • Water storage heaters
      • Hybrid heating systems
      • Commercial boiler service contracts
      • Total care for heating
    • Commercial air conditioning
    • Commercial air conditioning service contracts
    • Air handling units
    • Cellar cooling systems
    • Total Care for Air Conditioning
    • Sterile Services
  • Fire & building services
    • Fire
      • Emergency lighting
      • Fire extinguishers
      • Fire alarms
      • AOV systems
    • Passive fire safety
      • Commercial fire doors
    • Fire risk assessments
      • Fire safety training
    • Commercial security systems
    • Building services
    • Electrical services
  • Detergents
    • Laundry detergents
    • Auto dosing-pumps
    • Catering detergents
  • Total Care
    • Discover Total Care
    • JLA Connect
  • Sectors
    • Care Homes
    • Hotels & spas
    • Pubs & restaurants
    • Education
    • Holiday parks
    • Health clubs
    • Housing
    • Facilities management
    • Football clubs
    • Launderettes
    • NHS & Healthcare
    • Prisons
    • Public sector
    • Vets & animal care
    • Equine and Stables
  • Blog
  • About us
    • Who we are
    • Careers
    • ESG at JLA
    • Testimonials
    • Accreditations
    • Total Care from JLA
  • Help & advice
    • Need an engineer?
    • Accounts & billing
    • Service & support
    • Energy SMART hub
    • Expert authors
    • myJLA
    • The JLA app
    • Contact us
  • Log in to myJLA
  • Contact
?>

Home > Blog > Laundry > Golden Care Ltd

  • Care homes, Testimonial

Golden Care Ltd

  • Catering, Hygiene, Laundry, Testimonials
  • May 14, 2019
Jim Thompson works at Golden Care Ltd and as the Governance and Compliance Manager, he is responsible for the running of managerial and clinical processes at three care homes across Wales and England – all of which have been established for over 20 years.

With three homes and 140 beds in total to consider, Jim needed to find a brand he could be confident in, with reliable and effective equipment which could cope with large capacity use – products and services which would be adaptable and easy for staff to use. Over five years ago JLA products were introduced into one the homes – Jim explains:

"We already had a JLA washer within one of the homes, we were happy with the product and how it met the needs of that home. We were also happy with the support received if and when any problems occurred."

It was this experience that prompted Jim to roll out the JLA range across all three homes – this included commercial washers, dryers, irons, dishwashers and sanitisers. Most recently came the installation of the ground-breaking OTEX system in two of the homes. Jim confirms that staff are very complimentary about the products, having noted for themselves the increased speed and effectiveness with which laundry can be completed…

Jim has the added responsibility of ensuring management teams are able to provide and implement up-to-date training for staff at each home, including infection control issues. Jim’s commitment to use the JLA Sanitiser product has sound benefits:

"The sanitiser provides a fantastic turnaround in the decontamination of individual rooms and day spaces. We can now clean a room in a matter of hours and utilise it for a new resident within 24 hours, whilst before a room would be out of use for at least 3 days and often over a week to allow deep cleaning/ shampooing processes to be put in place and we would also need to bring in extra housekeeping staff to carry out the deep cleans. The latter has been eliminated due to the introduction of the sanitiser."

Jim’s experience and involvement in care extend much further than Golden Care – with 40 years service as a nurse in health and social care across primary, community and secondary settings and having held senior positions in clinical, educational and managerial environments. He is also registered with the CSSIW in Wales and the CQC in England, and additionally holds the role of Trustee of an independent hospice within South East Wales, which is the largest care provision hospice in Wales.

It is without doubt that Jim knows what he is looking for when it comes to choosing a commercial laundry partner, and having already seen a reduction in utility costs, an improved working environment and a faster laundry turnaround for residents, Jim is able to express his thoughts about the benefits very clearly:

"Products are reliable, from installation to ongoing service and maintenance and staff are supportive, accessible, responsive and understanding of the important needs of the home and the residents we care for. A first class service which we are very happy with!"

Similar testimonials you may like

Loading...
  • Testimonials

Cleaner air for Valley View Care Home residents

  • 19th Sep 2024
Learn how Valley View Care Home is utilising air filtration systems to comply with Regulation 9A and reduce the spread of infections.
  • HVAC|Testimonials

New energy efficient commercial boilers for Campbell Snowdon House

  • 12th Aug 2024
Discover how JLA provided new commercial boilers with minimal disruption for a leading independent care home in Renfrewshire.
Found this useful? Share with
Need help? Call us on

01422822282

Facebook Linkedin
About JLA
  • Who we are
  • Careers
  • ESG at JLA
  • Accreditations
  • Blog
  • Total Care from JLA
  • Testimonials
  • Who we are
  • Careers
  • ESG at JLA
  • Accreditations
  • Blog
  • Total Care from JLA
  • Testimonials
Solutions
  • Commercial laundry equipment
  • Catering equipment
  • HVAC
  • Fire safety
  • Infection Control
  • Commercial laundry equipment
  • Catering equipment
  • HVAC
  • Fire safety
  • Infection Control
Sectors
  • Care Homes
  • Construction
  • NHS & Healthcare
  • Health clubs
  • Holiday parks
  • Hospitality
  • Hotels & spas
  • Housing
  • Facilities management
  • Football clubs
  • Pubs & restaurants
  • Equine and Stables
  • Vets & animal care
  • More sectors
  • Care Homes
  • Construction
  • NHS & Healthcare
  • Health clubs
  • Holiday parks
  • Hospitality
  • Hotels & spas
  • Housing
  • Facilities management
  • Football clubs
  • Pubs & restaurants
  • Equine and Stables
  • Vets & animal care
  • More sectors
  • Privacy & cookies
  • Terms & conditions
  • Modern slavery
  • Covid-19
  • Responsibility
  • Site map
  • Privacy & cookies
  • Terms & conditions
  • Modern slavery
  • Covid-19
  • Responsibility
  • Site map

Talk to our experts today

Fill in our form
Keeping your information safe >>

Talk to our experts today

Find out more By providing your email address we can send you information about JLA's products & services and special offers which we think might be of interest to you.
Keeping your information safe >>

Talk to our experts today

Keeping your information safe >>

We’re here to help

Your critical equipment is just that – critical. So whether you need advice on how we can help with new solutions and servicing, booking an engineer or you want to talk to us about your account, get in touch below.

Repairs & maintenance

Book an emergency engineer or arrange planned servicing and maintenance.

Book a visit

Sales enquiries

Whatever your business needs, we have a solution. Get advice from the experts today.

Send an enquiry

Accounts & billing

Whether it’s a simple question or an issue you need addressing quickly our team are here 24/7.

Ask a question