Laundry plays a critical role in maintaining resident wellbeing, dignity and comfort. Against a backdrop of rising costs, staffing pressures and increasing operational demands, Godfrey Care sought a partner that could deliver operational efficiencies, and enhanced support for residents and staff
“Previous suppliers had given us a standard, off-the-shelf solution,” said Andy Barnes, CEO of Godfrey Care. “We needed a partner that genuinely understood the unique challenges of operating a care home and could help us improve efficiency without compromising the quality of care.”
Following initial discussions, JLA worked closely with the Waverley House team to understand their operational needs, workflow requirements, space constraints and future plans. Together, JLA and Godfrey Care developed a tailored laundry solution designed to improve performance, reduce complexity and support long-term business goals.
Rather than focusing solely on equipment, JLA adopted a consultative approach, reviewing the entire laundry operation and recommending changes that would help optimise processes and deliver better outcomes for staff and residents.
A key element of the project was JLA’s Total Care package, which provides access to the latest commercial laundry equipment alongside comprehensive servicing, maintenance and support.
Since implementation, Waverley House has experienced improvements in operational efficiency while gaining greater control over costs and equipment management. The success of the partnership led the care provider to extend the solution across its wider portfolio.
“The impact has been significant, Beyond cost and efficiency benefits, we’ve gained a reliable partner who understands our business. The local JLA team is always on hand to support us, and that relationship gives us confidence as we plan for the future.”
Andy Barnes, CEO Godfrey Care
Following initial discussions, JLA worked closely with the Waverley House team to understand their operational needs, workflow requirements, space constraints and future plans. Together, JLA and Godfrey Care developed a tailored laundry solution designed to improve performance, reduce complexity and support long-term business goals.
Rather than focusing solely on equipment, JLA adopted a consultative approach, reviewing the entire laundry operation and recommending changes that would help optimise processes and deliver better outcomes for staff and residents.
A key element of the project was JLA’s Total Care package, which provides access to the latest commercial laundry equipment alongside comprehensive servicing, maintenance and support.
Since implementation, Waverley House has experienced improvements in operational efficiency while gaining greater control over costs and equipment management. The success of the partnership led the care provider to extend the solution across its wider portfolio.
“The impact has been significant, Beyond cost and efficiency benefits, we’ve gained a reliable partner who understands our business. The local JLA team is always on hand to support us, and that relationship gives us confidence as we plan for the future.”
Andy Barnes, CEO Godfrey Care
JLA continues to support Waverley House and the wider Godfrey Care group through ongoing service support and access to innovative technologies that help care providers adapt to changing demands and maintain high standards of resident care.