Established in 1307, the Old Bridge Inn located in the small village of Ripponden, West Yorkshire is steeped in history and as a result is a popular spot for both locals and tourists from all over the country.
Open seven days a week, providing real ales and traditional home-made food, the owners cater for a large number of customers on a weekly basis and as a result, they required a solution for the volume of glasses they needed to clean that wouldn’t take up too much staff time.
Carly Eaton-Walker approached JLA in the hope that they could provide her with something that would solve the problems she had with her previous glasswashers, including being too noisy, having poor rinse cycles and not washing the glasses to the standard she required.
"I see myself as a no nonsense business owner who expects to receive what people promise – with JLA I was promised a high quality glasswasher with a service package that would give me complete peace of mind. I have been given exactly that and I see that as real value for money."
Since having the glasswasher installed Carly has found it to be extremely beneficial:
"Our JLA glasswasher is excellent – it has quick cycles, is easy-to-use and is the right size for us. We found other glasswashers loud and they really didn’t meet the standard we required."
Carly has really seen the benefit of the service offering JLA provides and believes JLA’s Total Care package is a hassle-free solution for any business .
"JLA goes above and beyond as a business – they exceed expectations and always make me feel like I come first as a customer whenever I contact them. The breakdown response time has always been excellent and the engineers are knowledgeable and seem to hold a lot of parts on their van so I’m not waiting around for parts to be fitted."
As part of the Total Care package, The Old Bridge Inn benefits from an eight-hour call out service for their glasswasher and that is extremely important to Carly, who commented:
"As a business owner, knowing I have the support in the background is paramount to me. I can’t afford for my staff to be stood washing and drying glasses when customers are waiting for their food or at the bar. In my pub the glasswasher is an extremely important piece of equipment and ensures my business runs smoothly."
Carly thinks that other pubs and restaurants should benefit from the products and service JLA provide:
"I would highly recommend JLA to other businesses and frequently do so."
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