Meet JLA’s in-house experts
Advice and support from award-winning professionals who understand your challenges.
Helen Buchan
JLA’s infection control expert, Helen is always seeking ways to bring new solutions to infection control challenges, and is also passionate about sourcing the best range of products to help customers stay compliant, reduce energy consumption and costs.
Learning, research and development are central to Helen’s role – having led extensive testing of our products, she has an unrivalled understanding of what works best for our customers, as well as the ever-shifting regulations that impact them.
George Barclay
Head of Installations George joined JLA as an apprentice service engineer in 2011. With years of experience in plumbing, engineering, electrical and mechanical engineering, he oversees the delivery of safe, compliant installations.
George is Gas qualified for both laundry and COMCAT 1, 2, 3, 5, and holds IOSH Managing Safety and 17th edition accreditation.
Robert Ackland
Chief Technology Officer Robert focuses on JLA customer experience, applying his extensive experience at US tech giants and Silicon Valley start-ups.
Robert drives investment in digital technology to ensure our services are both efficient and secure. Since joining in 2022, he’s led the commercialisation of our JLA Connect monitoring technology, and introduced our myJLA customer portal to make life even simpler for our customers.
Peter Westwell
A fully qualified electrical and gas catering engineer, Peter brings a wealth of knowledge to JLA after previously owning his own successful catering equipment business.
Now as Catering Project Manager at JLA, Peter helps organisations of all sizes choose the most energy-efficient, cost-effective equipment and support for their needs.
Mark Bone
Since joining JLA in December 2019, Mark has led JLA Fire and Security to success as Director of Operations.
With an extensive technical background, Mark advises customers with his wealth of fire safety and security knowledge. His experience spans technical, commercial, customer service and operational roles delivering a well-rounded service for JLA clients.
JLA Expert video guides
Learn from JLA’s expert authors about how to make energy savings, keep compliant and improve efficiencies with our handy easy-to-follow video guides.
JLA Expert Videos
Explore valuable insights
Get up-to-date on all areas of laundry, catering, heating, fire safety and infection control with our experts’ views and tips on saving energy and money.
10 common boiler problems and how to solve them
How to save energy and money in your laundry room
How does a commercial combi oven save energy?
Read our latest articles
Key insights across different industry sectors, product categories to help your business
Our experts regularly contribute informative posts and news on all areas of laundry equipment, catering, heating, fire safety and infection control. It’s also worth exploring the Energy Smart Hub for informed views and tips on saving energy and money as bills continue to rise.
