Commercial laundry breakdown cover
Don't let your laundry let you down
Our commercial laundry service contracts are backed by our unrivalled network of service engineers, as well as our 24/7 customer helpline and our parts warehouse, which holds over 350,000 spare parts from leading brands.
Choose a service contract from JLA and you’ll be supported by more engineers than anyone else in the industry. We’ll help you protect your laundry or sluice room (and your business) from the costs of breakdowns and machine faults so that you never have to worry about your equipment letting you down again.
What's covered:
- Labour from our expert engineers
- Call out charges
- 24/7 Helpline, 365 days a year
- Multiple machine discount
- 5 day cover (Mon-Fri)
- Same day/next day response
- 15% Discount on parts
What's covered:
- Labour from our expert engineers
- Call out charges
- 24/7 Helpline, 365 days a year
- Multiple machine discount
- 5 day cover (Mon-Fri)
- Same day/next day response
- 15% Discount on parts
Tailored for you...
Our Response breakdown plans are designed to cut downtime and keep your business running smoothly. By choosing JLA Response or Response Premium our specialist engineers are only a phone call away.
Each plan comes with payment options to suit you and your business needs; either spread the cost monthly or make a one-off payment.
Unrivalled nationwide coverage of over 400 engineers
You’ll benefit from our speedy engineer response thanks to our live tracking system, which allows us to see where our closest service vehicle is and get them to you without delay.
24 hour helpline, 365 days a year
Whenever you have a problem, JLA is on hand to help. A friendly and experienced team of customer service advisors can get you the right help when you need it.
Access to one million parts for the fastest possible fix
We stock over 350,000 commercial laundry parts and our engineers can order through their mobile device. With access to over one million spare parts across all leading brands there will be minimal downtime and disruption to your laundry, and you can remain compliant.
Unrivalled product knowledge
Our engineer expertise means we can service any commercial laundry equipment regardless of age or model.
Multiple machine discount
We understand that your business is likely to depend on more than one laundry machine, from washers and dryers to finishing equipment. Cover them all with us and benefit from a special discount.
Please note: Exclusions apply – please refer to the Response terms and conditions for full details of cover