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?>

Month: May 2016

Joan Freeman is the Practice Manager at North West Surgeons Ltd in Cheshire. Here she explains why OTEX is key to preventing cross-infection and safeguarding the wellbeing of dogs and cats that are sent there by other vets for operations.

JLA’s ground-breaking OTEX ozone disinfection laundry technology eradicates cross-infection,while its speedy engineer response offers constant peace of mind to staff who can’t afford to run out of clean bedding, towels and blankets. Joan says:

"As a surgical veterinary practice we need to be sure that everything we wash is not only thoroughly cleaned, but completely disinfected too. With JLA’s OTEX ozone system, we are confident that all items are completely clean, and that the risk of cross-contamination from MRSA and other bacteria within the laundry does not exist."

Like Northwest Surgeons, many vets use in-house laundry facilities to keep up with demand – the need for an effective laundry on-site is constant. Where laundry is outsourced, deliveries can be late or incorrect, and staff may be at the mercy of a provider’s timetable. But by maintaining control of its own laundry operations, Northwest Surgeons can react to changing needs – on a large scale.

"Our machines are running constantly throughout the day and often during the night, so we need to be sure that they are up to the job. JLA’s high volume equipment is ideal, and we know that if something does go wrong, an engineer will be at the practice within 8 working hours to sort it out, including on weekends and bank holidays. We also know he carries parts for the machine we wouldn’t be able to source ourselves, which usually means the fault can be fixed first time."

Lisa Crewe of Belle Vue Nursing Home, part of the Eastgate family of care homes, speaks about how JLA and their Total Care offering have helped her business with their laundry, catering and detergent products.

"The service is amazing; the guy who came out to us was great and he supported us from start to finish."

Lisa Crewe, Belle Vue Nursing Home
Malcolm Haigh of Anley Hall Nursing Home shares his experience with JLA’s new commercial boiler system installation.
Anley Hall
Play Video about Anley Hall

"JLA have installed high quality equipment which is extremely efficient and very user friendly."

Malcolm Haigh, Proprieter of Anley Hall Nursing Home
The Limetree Residential Home, in Dundonald near Belfast, provides nursing care and support for up to 44 people. In addition to JLA’s washing machines, tumble dryers and dishwashers, the home also has two Sanitisers, which have completely transformed the way the staff members carry out their cleaning regime.

"Before we got the Sanitisers, we just used regular cleaning chemicals, washing everything down in the morning, from handrails to doorknobs,” explains Sandra Nixon, the home’s manager. “Now, the Sanitiser has made our cleaning regime easier because it can clean hard-to-reach places. We even use it for the curtains in the rooms. It gives us real peace of mind.

We have a system in place for infection prevention, and the Sanitiser is perfect for that. We use the Sanitiser in every room at least once a fortnight from the lounge to the residents’ rooms – it is easy for one person to manoeuvre around the building."

Sandra Nixon, Limetree Residential Home

Sandra isn’t the only one who’s noticed the difference that the Sanitisers have made:

"RQIA [the care inspectorate for Northern Ireland] noted the cleanliness and fresh smell of the home in their reports. They’re clearly impressed with the standard of cleanliness the Sanitiser has helped us to achieve."

Because the Sanitisers at the Limetree Nursing Home are covered by JLA’s unique Total Care service package, Sandra never needs to worry about a breakdown interrupting her cleaning routine and impacting the standards in her home:

"All I need to do is ring JLA, and they can get an engineer to come out to us within the day. Other homes would often be in a position where they need to make other arrangements and pay extra to have their equipment fixed, but we don’t. It takes the responsibility off me so that I can focus on caring for the residents."

Sandra “wouldn’t hesitate” to endorse JLA’s equipment and services to other care providers in Northern Ireland – and in fact, she’s been approached by other care home managers who want to learn more about what JLA has to offer: “I was more than happy to recommend JLA to them,” she says.

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