In this overview, we’ll highlight the three most important laundry guidelines for care homes, with a focus on the key regulations your commercial laundry process must follow in order to meet Government standards – and of course, your residents’ expectations.

Laundry Guidelines For Care Homes

Need help with your laundry? Request a callback from our care homes team

Focus #1: CQC Inspections

The Care Quality Commission (CQC) is an independent regulator established by the Health and Social Care Act 2008. They are responsible for inspecting care homes across the UK and play a vital role in the development of regulations for care, which include best practices in your laundry room.

Key CQC Laundry Guidelines For Care Homes

When inspecting your care home, the CQC expects to see a safe and sanitary environment with healthy and happy residents. They also enforce the Health Technical Memoranda 01-04 for laundry disinfection (more on that later).

Top tips for staying CQC compliant:

  1. Focus on the five key questions the CQC always ask themselves during inspections:​ Is the home well-led? Is the home safe? Is the home effective? Is the home caring? Is the home responsive?
  2. Make following hygiene regulations a priority in your laundry rooms (see HTM 01-04 below
  3. CQC representatives can arrive unannounced – be sure that you are always inspection-ready

Focus #2: HTM 01-04

The Department of Health’s Health Technical Memorandum (HTM) 01-04 provides guidelines for the disinfection of linens in care homes.

Download a copy of the HTM-01-04 regulations.

Key HTM 01-04 Laundry Guidelines For Care Homes

Disinfection must be achieved in every wash cycle. There are two accepted methods – thermal or chemical disinfection.

Thermal disinfection

Water in your laundry cycles should reach a temperature at or above 65°C for no less than 18 minutes, or 71°C for no less than 11 minutes (including mixing time).

Chemical disinfection 

You must use a method, such as ozone laundry disinfection, that is validated and is as effective as thermal disinfection. These processes prevent the spread of micro-organisms like MRSA and C.Diff, which can threaten residents’ health.

The JLA alternative: ozone disinfection_x000D_

Unique to JLA: OTEX ozone disinfection provides a verifiable way to meet HTM 01-04 by harnessing the natural power of ozone O3, to kill bacteria, moulds, yeasts and viruses and eliminate the risk of cross-infection in laundry. Learn more about our ozone washer system here.

Request a free callback to dicuss to learn more about our OTEX ozone laundry disinfection.

What happens if my home isn’t HTM 01-04 compliant?

Your care home could be placed into special measures or shut down if an inspection finds that you aren’t meeting the HTM 01-04 standards and a resident or staff member has been harmed because of this. In extreme cases, CQC can bring prosecution against you.

Top tips for HTM 01-04 compliance:

  1. Ensure that every load of laundry is thoroughly disinfected according to guidelines
  2. Establish routes for the transportation of soiled items, from collection to washing and storage, in order to prevent cross-contamination
  3. Ensure staff are adequately trained in thermal and chemical disinfection methods

Focus # 3: WRAS (Water Regulation Advisory Scheme)

The Water Regulations Advisory Scheme (WRAS) is an organisational body that ensures protection of the public water supply by setting standards for products such as washing machines.

Key WRAS Laundry Guidelines For Care Homes

There are five WRAS Fluid Categories, ranging from 1 for wholesome water to 5 for water which is contaminated by faecal material or other human waste’. All care homes are deemed high-risk due to a typically high level of incontinence, therefore the washing machines they use should be protected by a suitable backflow prevention device such as an air-gap to Fluid Category 5.

What happens if my home isn’t WRAS compliant?

If an inspection from your local water authority finds that you aren’t meeting WRAS standards and you don’t pass a second inspection, your machines will be condemned and failure to take action could result in your care home’s water supply being disconnected. You could also be fined or prosecuted, as contamination of the water supply is a criminal offence.

As with any area of your home that needs to stay compliant, it’s important to ask an expert who can advise on layouts, workflows, regulations and maintenance. Our team can help you make informed choices, and find the best equipment for your specific needs.

What is essential for the safe handling of linen laundry?

It’s vital that your care home laundry follows best practice in the sorting, segregationtransportation, storage, washing, finishing and drying of linen. Contact our expert team below for advice on what you need to focus on in your care home laundry…

What Is A Convection Oven?

A commercial convection oven – sometimes called a fan-assisted oven – cooks food by circulating hot air evenly around the heating chamber. With constant temperature distribution over your meat, potatoes, pies or other bakes (typically 25% lower than most other types of oven need to reach), you’ll benefit from faster cooking times and consistently high quality when it comes to serving a large volume of dishes.

What Is A Convection Oven

Convection ovens are great for certain types of restaurant serving requirements – like a carvery – as well as businesses like care homes where you need to cook similar foods quickly at the same time.

The advantages of a convection oven

The benefits of a convection oven at-a-glance…

    • Cook faster
    • Cook more evenly
    • Cook with less energy

When to use a convection oven

Best for: roasting, baking pies and pastries, toasting and even dehydrating.

Convection ovens are ideal for roasting. Meats and vegetables cook faster, more evenly, and the drier environment will give you crispy skin, a brown ‘finish’ and caramelized edges to make your dishes look as good as they’ll taste.

Top tip: Only use certain types of dishes (with low sides) and don’t overfill the oven.

When not to use a convection oven

Not-so-good for cakes, some types of breads, soufflés.

If you try to bake cakes in a convection oven, they will be raw in the middle and cooked on the outside – so other types of oven would be better for businesses like care homes that cook lots of cakes and sponges (because baking requires moisture retention which isn’t a feature of fan-assisted cookers). Convection ovens can also change textures, so things like quick breads are also a no-go.

Enjoy a delicious helping of consistency

In conventional ovens, the heat will rise to the top of the cavity, which can lead to burning (and often undercooking the middle or the base) of foods like puddings and pastries. With even fan-assisted baking, there’ll be no more burnt biscuits on the top shelf while the bottom shelf batch stays soft and dough-y.

How does a convection oven work?

A convection oven cooks by pushing dry heat all around the chamber, over the top of the food – just like a fan oven you might use at home. An exhaust system vents the hot air out as new air is circulated in, maintaining a constant flow of air. The combination of both radiant heat and heated air moving across the food means your ingredients cook faster, more consistently and at a lower temperature, saving you time, energy and money.

Chop your energy bills by up to 20% per month*

Cooking more food in a shorter time– around 25% faster than traditional ovens – will help reduce your business’s gas or electricity usage. Thanks to their optimum airflow, convection ovens require less heat than you might need in a different type of cooker too, which makes them an extremely efficient choice for the planet as well as your bottom line.

*Source: Study by the US Department of Energy – comparison with a standard oven

Slice waiting times for residents, guests and customers

Commercial convection ovens are, by their nature, much more powerful than their domestic ‘home kitchen’ cousins – designed to cook faster and help you send more meals through your pass to maximise revenue, without compromising on quality. With shorter waiting times, this type of oven has a direct impact on customer satisfaction – as well as those all-important reviews if you’re running a hotel or restaurant kitchen.

Best for browning: because hot air passes over the top of your food, it turns roasts and bakes a toasty brown in less time than different types of oven might.

Don’t shell out for shrinkage

With shorter cooking times, meats have less chance to shrink and dry-out, so you won’t have to ‘over-slice’ – and eat into your margins – in order to give your customers the portion they pay for or keep your residents happy.

Conventional ovens are prone to uneven cooking, because the hot air inside doesn’t move around and sits at the top of the chamber – burning some food while leaving other items undercooked.

At JLA you’ll find a range of ovens that could help you meet daily challenges in a commercial kitchen. Browse our appliances here, or get in touch below to ask our experts for advice.

Are your gas appliances, pipework, extractor systems and interlock system compliant?

Gas safety is a critical part of any commercial operation, particularly in a canteen or kitchen, and Gas units and appliances must – by law – be installed, fitted, operated and repaired by a Gas Safe registered engineer, and CP42 Gas Safety Certified. Take a look at our top commercial kitchen gas safety to help keep your business compliant…

Don’t use domestic kitchen equipment

Domestic kitchen appliances won’t be able to cope with the demand that a commercial restaurant, café or catering establishment faces – this means that they’ll be susceptible to frequent (and expensive) breakdowns, which could in turn affect their ability to operate safely.

This doesn’t mean that you’re in the clear if you only use commercial catering equipment – you’ll still need an annual commercial kitchen Gas Safety check – but by ditching the domestic appliances, you’ll have the right tools for the job. You should also ensure that your equipment has a CE marking plate, which proves that it meets UK and European safety directives.

Make sure your equipment has an isolation valve

An emergency isolation valve will cut the flow of gas to your equipment if something goes wrong, and you and your employees should be trained in how to use it. Any equipment that uses LPG (Liquid Petroleum Gas) must have a flame failure device (FFD) fitted as well. If the FFD does not detect a flame in your equipment, it will not allow gas to be released – which can help to prevent deadly gas leaks.

Keep your commercial kitchen clean and well-ventilated

Cooking in a commercial kitchen can generate quite a lot of grease, oils and fats, all of which can build up on surfaces, oven hobs, fryers and other pieces of equipment – including ventilation units. By keeping your kitchen clean and scheduling deep cleans of your ventilation units and ductwork, you can minimise the risk of your gas-burning equipment sparking a fire.

Install a commercial carbon monoxide detector

Fires and explosions aren’t the only risks associated with gas-burning catering equipment; your kitchen could also be generating dangerous levels of carbon monoxide, an odourless, colourless gas that can quickly cause serious illness or even death. A commercial carbon monoxide detector will have better detection capabilities than a domestic model, and many will be linked to a system which shuts off the gas supply if CO2 levels exceed a pre-determined threshold. This is typically 2800ppm or higher, though commercial detectors can often be set to react to any level of CO2.

Get your equipment checked at least once a year

Make sure that you have all gas appliances in your kitchen checked at least once a year by a Gas Safe-registered engineer who is qualified to carry out work on catering equipment. Make sure that you check their ID card when they visit your premises – you can then cross-check this information with the online Gas Safe Register. Our highly trained gas engineers will assess your equipment and issue you with a certificate that tells you about any of the work they’ve carried out.