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Month: September 2020

OZONE Laundry DisinfectionJLA’s OTEX ozone washing system could shape the ‘new normal’ for treating coronavirus-infected laundry, having been proven to remove all traces of the model virus in a study carried out by De Montfort University, Leicester.

The in-depth research found that the OTEX washing system, which uses ozone to kill bacteria even at low temperatures, completely removes all traces of coronavirus (OC43), a model virus for SARS-CoV-2.

Believed to be one of the first studies of its kind, De Montfort University’s research proves that coronavirus-infected laundry can be cleaned even at low temperatures, allowing heat sensitive items such as personal clothing, hospital mattress covers, emergency rescue wear and microfibre items to be cleaned effectively.

Learn more about our OTEX ozone laundry system

Tests overseen by Dr Katie Laird, Reader in Microbiology and Head of the Infectious Disease Research Group, and expert virologist Dr Maitreyi Shivkumar, Lecturer in Molecular Biology, found that cleaning with the OTEX technology completely removed the coronavirus, even in large commercial laundry loads. Additional testing also proved that the virus was not transferred to other textiles in the wash.

A key element of tackling the spread of COVID-19 is to understand how effective infection control can be implemented in real world settings. There are a variety of situations in which textiles potentially carrying the virus need to be cleaned, such as care homes, hospitals and hotels. Until now we have had little data about how the virus responded to different types of cleaning. These initial results demonstrate that cleaning with ozone, as in the JLA OTEX system, completely removes the model coronavirus. This held true even when treating larger loads of washing, as is likely to be the case in a real laundry setting. This result can give reassurance that such cleaning is effective.

Dr Katie Laird, Reader in Microbiology and Head of the Infectious Disease Research Group

The implications of these findings – particularly for care & nursing homes and hospitals and other healthcare settings where pressure is mounting to ramp up laundry infection control protocols – are hugely significant in the fight against COVID-19 and the protection of both service users and staff.

I am really excited about the results of these tests as here at JLA we play our part in eradicating this terrible virus. We have been developing and refining the OTEX laundry system for over fifteen years and its benefits to our customers are clear - full eradication of disease, including coronavirus, even at low temperatures and a significant reduction in operational cost coupled with a meaningful benefit to the environment. The system has been designed to be easy to use with real time verification of the disinfection process on every wash which provides a unique audit trail of full compliance to regulatory standards.

Helen Ashton, CEO from JLA

The university study findings represent one of many accolades for our innovative OTEX system, having been previously recognised by the NHS Rapid Review Panel in 2009 (set up by the government to fast track new technology to address hospital acquired infections), achieving the highest grade (level 1) for infection control products.

More recently, assessment of compliance with current Public Health England HTM01-04 guidelines for the decontamination of healthcare linen. The OTEX ozone system is also fully supported in line with the EU Biocidal Products Regulation.

The OTEX laundry system is available as part of our ‘Total Care’ subscription – giving customers brand new appliances for no capital outlay and protecting you from the cost and hassle of unexpected breakdowns. 

Find out more about our unique subscription plan or get a free quote
Study
  • 4 mins

De Montford University Study: Executive Summary

There are lots of claims are being made about the power of ozone disinfecton - but at JLA we fund our own research into uncovering the science our customers need to see for complete peace of mind.

Download the summary to access the facts and figures that show OTEX is the only system proven to remove all traces of coronavirus in laundry.

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Recent reports on tumble dryer fires have once again highlighted the dangers of using domestic dryers – especially in commercial laundry rooms. Here’s how to reduce the risk of a laundry fire on your premises.

The dangers of ‘domestic’

While media reports tend to focus on high street dryers that can pose a danger in our homes, it’s vital that those running a professional laundry understand that domestic dryers come with an especially high risk when used in commercial settings. ‘Off-the shelf’ appliances simply aren’t designed to stand up to the rigours of constant use – and are only built to run around 250 cycles per year Commercial settings like care homes, hotels, spas, sports clubs and other businesses rely heavily on their laundry room, but the additional stress placed on domestic machines can result in more faults and make a machine a bigger fire hazard than one that’s purpose-built for the task in hand. If in doubt, check the tumble dryer fire recall list here and contact JLA for professional advice. By comparison, industrial and commercial tumble dryers are manufactured to process closer to 500 cycles every year, with more robust parts and tough stainless steel construction. This means they will last for years longer than ‘false economy’ alternatives, while coping with the ‘always-on’ demands of high volume washing and drying.

How to prevent a dryer fire – the JLA S.A.F.E system

With such high usage – often overnight – a ‘standard’ commercial tumble dryer still won’t provide the highest levels of reassurance when it comes to dryer fire prevention. For full peace of mind, any business with an on-premise laundry (OPL) should seriously consider a S.A.F.E (Sensor Activated Fire Extinguishing) system. WATCH: How JLA’s unique S.A.F.E technology gives you heavy-duty reliability with the reassurance of automated fire extinguishing in the unlikely event a dryer fire does break out. The unique fire extinguishing intelligence in our machines makes them one of the safest dryers on the market. In commercial settings, spontaneous combustion accounts for the majority of incidents when a business finds a tumble dryer on fire, with 99% occurring after a machine has finished its cycle and heat builds up in static garments._x000D_ Without innovative ‘self-extinguishing’ technology, this would result in damage to your property and put lives at risk – either directly from fire or indirectly through evacuation, particularly where vulnerable people are on-site. How JLA’s unique S.A.F.E technology works In the unlikely event of a dryer fire in a JLA commercial dryer, the Sensor Activated Fire Extinguishing system automatically dowses flames on detection of abnormal heat using atomised water vapour to soak and cool the load. Everything is quickly and safely contained, so there’s no flooding, no damage to property and no need to evacuate.

Ask about S.A.F.E dryers >>

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  • 28th Apr 2025
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  • Laundry

New white paper: an alternative approach to fire and rescue PPE reprocessing

  • 11th Apr 2025
In our latest white paper on fire and rescue PPE reprocessing, we take a closer look at the best way of ensuring garments are gently cleaned and fully disinfected. Download your free copy today.
Helen Buchan
  • Helen Buchan
  • Infection control expert

While every business should (still) be taking steps to avoid cross-contamination, it’s especially important for those who work with the young, ill, elderly or vulnerable, as well as those in residential or ‘communal’ settings who can play a key role in containing and preventing the wider spread of infectious diseases or viruses.

Read on to check our top infection control tips, and give your business the best chance of successful outbreak prevention.

Infection control is governed by lots of laws, Acts and regulations – such as the Health & Safety at Work Act 1974, The Public Health (Infectious Diseases) Regulations 1988 and the Health and Social Care Act 2008. Up-to-date advice can be found via the GOV.Uk websites – the British Geriatric Society also provide useful information regarding the COVid-19 outbreak.

Infection control responsibilities

As employers and employees we all have a duty of care – our responsibilities in terms of health and safety and the control of infections are summarised below:

Employers must:

  • Assess the risk of exposure to infections
  • Decide what controls and measures are needed to eliminate or reduce the risks
  • Put infection control procedures and processes in place to carry them out
  • Make sure the controls work and are used
  • Provide suitable personal protective equipment (PPE)
  • Provide regular training and information
  • Ensure a clean working environment

Employees must:

  • Take care of their own health and safety, as well as that of others
  • Co-operate with their employer on safety matters
  • Know and use any control measures including personal protective equipment (PPE)
  • Follow safe systems of work
  • Co-operate with policies and procedures
  • Abide by local rules
  • Report hazards and potential risks
Read our guide to care home infection control

An infection outbreak can be defined as:

Two or more people with the same infection caused by the same organism who probably acquired the organism in the same place

Or

More people than you would expect with the same infection.

Source: Public Health England (2014)

Infection control tips

1. Wash your hands thoroughly

Step 1: Prepare
  • Wet your hands with warm water (ideally between 35 and 45 degrees)
  • Completely cover your hands (including your thumbs) with soap and make a lather. Ensure soap covers the whole of each hand
Step 2: Wash
  • Using your right palm, rub the back of your left hand, ‘locking’ your fingers as you go to ensure soap gets to the hard-to-reach areas – and repeat on your right hand
  • Then, rub your palms together – again with fingers interlaced – and rub the back of your fingers (both hands)
  • Twist your left thumb with your right hand, and vice versa
  • Rub your left palm with clasped right fingers, and vice versa
  • Rub your left wrist with your right hand, and vice versa

Important: Wash your hands for at least 20 seconds every time

Step 3: Rinse & Dry
  • Thoroughly rinse both hands until all soap is gone
  • Dry well – ideally using a hand dryer or disposable towel

It’s especially important to wash hands (and arms if necessary) before and after touching your eyes, nose or mouth. You should also wash before and after eating, drinking, smoking, taking medicine, applying make-up and handling contact lenses – and maintain good hand hygiene by using tissues and avoiding touching your face.

Infection Control Hand Hygiene

Image courtesy of bbc.co.uk

Working in care?

If you work in a care or healthcare setting, there are five important ‘hand hygiene moments’ according to the World Health Organisation (WHO):

  1. Just before you provide care to a resident
  2. As soon as you have finished providing care to a resident
  3. Straight after you have been exposed to any body fluids
  4. Straight after touching the person’s surroundings (e.g. chair, door handle)
  5. As soon as you take off protective gloves

In addition to the hand-washing guidelines above, it’s important that care workers also keep arms bare below the elbow, remove wrist and hand jewelry, maintain short, clean fingernails without nail polish or false nails and cover cuts or grazes with a waterproof dressing.

Read our guide to outbreak prevention support for care homes

2. Be more aware of cross-contamination

Lift buttons, bannisters, conference calling devices, water coolers – and of course the handles and poles on public transport on our commute are all things we don’t normally think twice about touching throughout the working day (or night) – but being vigilant when using all of the above plays a huge part in infection prevention.

While avoiding them completely might not be practical, it’s important to use hand sanitiser – or ideally wash our hands with soap and water – as soon as possible after contact. Some viruses can survive up to weeks after being spread onto surfaces, so taking measures to avoid transferring them to other things we touch every day will help prevent outbreaks and break the chain of infection.

JLA Ultra Pearlised Hand Soap

Maintain good personal hygiene across your premises

Useful in any commercial environment, the JLA Ultra Pearlised Hand Soap is kind to skin while still being tough on grease and dirt.

Buy commercial hand soap
Pearlised-Hand-Soap

3. Clean all rooms thoroughly and regularly

You should clean areas that are prone to infectious bacteria contact regularly, including residents’ and patients’ rooms, toilets, bathrooms, sluice rooms, receptions and waiting or common areas.

The disinfectant process should not create infectious aerosols (steer clear of water sprays). Good practice is to spray directly onto the cloth and then wipe over the surface. Change your cleaning cloths regularly and laundered these as infected linen or use disposable. Pay particular attention to communal areas where contact surfaces will be high risk – this may include stair rails, door handles etc.

If possible, you should also use a portable room sanitiser that can eliminate harmful micro-organisms such as MRSA, Norovirus, E.Coli, Salmonella and C.difficile to give both smaller rooms and communal areas an enhanced clean – providing additional reassurance that all surfaces even those inaccessible to  manual cleaning will be disinfected.

Instead of choosing a filter, ioniser or spray which will only mask smells without eradicating harmful bacteria, look for models that use natural disinfectants like ozone, which can neutralise unpleasant odours and leave a ‘fresh after a storm’ fragrance at the same time as disinfecting.

JLA Sanitiser

The ultimate deep clean machine

The JLA Sanitiser eliminates harmful micro-organisms such as MRSA, Norovirus, E.Coli, Salmonella and C.difficile and neutralises unpleasant odours.

Instead of choosing a filter, ioniser or spray which will only mask smells without eradicating harmful bacteria, look for models that use natural disinfectants like ozone, which can neutralise unpleasant odours and leave a ‘fresh after a storm’ fragrance.

Discover the JLA sanitiser
Sanitisers

4. Make sure your laundry process is ‘infection control’ compliant

While effective infection control is of course something all on-premise laundry rooms should strive to achieve, formal guidelines only tend to be set for certain types of business like care/nursing homes and hospitals. However, these are equally important in other industries such as food and the hospitality markets.

Download our FREE laundry best practice infographic

Here’s a quick overview of three key points that cover how businesses like care and nursing homes are advised to achieve the correct handling of laundry to prevent spread of infection by the Department of Health:

  1. Laundered items to be stored in a clean area, above floor level
  2. Laundry area should be designed to minimise recontamination with good segregation between dirty (laundry recieipt) and clean areas
  3. Manual sluicing should be avoided in the laundry room under all circumstances

For guidance during the Covid19 outbreak, GOV.uk have released documents to assist those providing services in the social care sector.  JLA have also produced a handy list of the key points of laundry infection control best practice and procedures.

The recommended thermal wash temperature process for fouled and infected linen is either 65 °C for 18 minutes or 71°C  for11 minutes. Further clarification of the requirements for healthcare linen decontamination can be found in the Department of Health’s HTM01-04 guidance document. This also provides guidance and clarification of alternative laundry disinfection processes such as chemical and thermo-chemical disinfection. These should provide the same if not greater disinfection efficacy as thermal.

An alternative to thermal disinfection is the ozone washer system, which uses in situ generated O3 gas at low temperatures instead of high heat or chemicals that can damage garments and linen fabrics. Harnessing the natural power of ozone, this innovative way of washing kills bacteria, moulds, yeasts and viruses and reduces the risk of cross-infection in laundry.

Find out more about ozone laundry disinfection

5. Run a First Aid refresher

Cuts and grazes pose a particularly high risk when it comes to the spread of infection, as they’re a bloodstream entry point for viruses and bacteria – and blood or other fluids can in turn pass infections on to surfaces as well as directly other people.

You probably have good First Aid procedures in place, but when was the last time all staff in your business went through a ‘refresher’ – especially on day-to-day measures such as properly dressing and sanitising wounds?

6. Review your medical/sanitary waste disposal methods

You may manage facilities or work in a hospital, nursing home or care home where battling healthcare associated infection is a constant challenge. If so, it’s vital to redouble your efforts when it comes to safely disposing of healthcare waste which can spread infection, such as dressings and disposable clothing or sanitary items.

JLA Macerators

Automate your sanitary and waste disposal process

Macerators can be a good investment here, removing the need to use yellow bags for waste, and reducing the risk of ‘wide area’ cross-contamination that comes from handling and transporting waste throughout different rooms and communal areas.

JLA’s range of macerators offer a fast, hassle-free alternative to manual apparatus – and eliminate the risk of wide area contamination that can occur when using yellow bags.​

Browse medical macerators
JLA Cyclone Inco Macerator

7. Re-evaluate your food hygiene processes

There are a number of things to consider when it comes to maintaining high standards of infection control in relation to food hygiene in your business – including the Food Safety Act, dishwashing, HACCP guidelines, storage and preparation and CQC inspection ratings.

Read our 'Food Hygiene In Care Homes' blog

Along with laundry and room/surface disinfection, you should always seek expert advice for a dedicated commercial catering process that includes the right equipment, the right layouts and the right plans for staff to follow to keep cross-contamination, and ultimately a disease outbreak, at bay.

Our commercial laundry, hygiene and catering consultants will be happy to talk through your concerns, offer expert advice on compliance, and tailor solutions to specific challenges you might be facing.

Book a FREE consultation to discuss your infection control options

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  • 7 min read
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  • Helen Buchan
  • Infection control expert

If you run or work in a commercial on-premise laundry, it’s more important than ever to follow laundry infection control best practice and reduce the daily (and nightly) occupational hazards that come with washing linen and personal items in large volumes. Here are the most important things to remember – and implement in your commercial laundry process if you haven’t already – to protect everyone in your business.

Expert laundry infection control advice to ensure cross-contamination is limited in your OPL

  • Limit commercial laundry access to authorised staff only – do not use the laundry as a thoroughfare.
  • Keep dirty laundry segregated from clean linen – avoid storing residents’ clothing in the laundry and certainly keep it away from the dirty area.
  • Maintain good hygiene precautions – handwashing facilities, including soap and water should be provided, as well as alcohol gel where appropriate. Hands should be regularly washed for at least 20 seconds.
  • Wipe down all surfaces daily – in particular washing machine and tumble dryer door handles, fascias and control buttons.
  • Wear appropriate Personal Protective Equipment (PPE) – disposable aprons and gloves should be used as a minimum when handling dirty laundry.
  • Check laundry chemicals daily – keep lids/caps on products to reduce any contamination (auto-dosing is the preferred method of chemical delivery to the washer).
  • New blog: Read our 7 Infection Control Tips >>

Special advice for care and healthcare laundries

  • Domestic washers are not suitable for healthcare laundry providers – they do not maintain their temperature correctly and in many cases will contravene the UK water regulations*.Browse commercial washers here >>
  • Chemical disinfection cycle warning – DO NOT use the chemical disinfection cycle (this may be given as warm sluice on older machines) on your machine unless you have a chemical disinfectant additive which is proven to be effective with your machine. If unsure, speak to your supplier.
  • Process foul and infected linen properly – health and care items such as kylies or incontinence sheets soiled with body fluid/spillages including blood and urine must be red-bagged and processed either by an ozone laundry disinfection system or traditional thermal disinfection cycle.
  • Do NOT open red bags – these are for your protection against contaminated linens.
  • Wash delicate items at highest temperature possible for the garment – alternatively, use an ozone laundry disinfection system.
  • Sluice items and soiled linens to remove solids and pads before they reach the laundry. This SHOULD NOT be done within the laundry room. You may also consider alternatives to manual sluicing to mitigate the risks of handling contaminated items.
  • Do not overload the machines – ¾ full is the recommended load.

*www.wras.co.uk

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  • Olivia Nolan
  • Care sector expert

A focused approach to infection control in care homes is key to keeping residents and staff safe, well and happy. Outbreaks of diseases such as norovirus, MRSA, E.coli and salmonella can be unpleasant for all concerned and, for the most vulnerable, life-threatening.

A daunting pool of detailed regulations, protocols, guidelines and reports exists which can be confusing for owners, managers and nursing professionals who want to implement, review and enhance health and hygiene procedures. Here’s an introduction to some of the main areas you should focus on – for more advice please contact our team for a review of your current processes.

Need help with infection control in your care home? Download your FREE best practice infographic>>

Why is infection control important in care homes?

Whether you’re still mulling over the blueprint for a new home or have been running one for decades, infection control is arguably the most important thing to get right and stay on top of. In order to meet residents’ expectations – and of course bear up to the scrutiny of CQC inspections – following best practice procedures and constantly reviewing performance is critical if you are to maximise the prevention and control of infections to keep care home residents out of harm’s way.

An infection outbreak can be defined as:

  •  Two or more people with the same infection caused by the same organism who probably acquired the organism in the same place
  • More people than you would expect with the same infection.
Source: Public Health England (2014)

7 Infection Control Tips Every Business Should Be Following right Now >>

While prevention is indeed better than a cure, the realities of communal living present a significant challenge – and so diligence in stopping outbreaks before they occur is of huge importance. A care home by its very nature will always be susceptible to contagious diseases such as norovirus, salmonella, C.diff, E.Coli and MRSA. And just as in hospitals where a number of patients share wards, communal living in homes for the elderly or vulnerable will always carry the risk of bacterial, viral or fungal outbreak.

In any shared living space such as care homes, there are also shared infectious agents – usually bacteria or viruses – that from time to time cause infection outbreaks (Utsumi et al, 2010; Strausbaugh et al, 2003)

How can you prevent the spread of infection in a care home?

While the Department of Health provides 10 criteria that care home providers should be assessed against by the Care Quality Commission (CQC) and Environmental Health Officers (EHO’s) advising local authorities, here are the main areas where we believe the biggest wins can be achieved in your care home – specifically in your laundry and cleaning processes.

1. Hand hygiene

According to the World Health Organisation (WHO) , there are five important ‘hand hygiene moments’ for care home workers:

  1. Just before you provide care to a resident
  2. As soon as you have finished providing care to a resident
  3. Straight after you have been exposed to any body fluids
  4. Straight after touching the person’s surroundings (e.g. chair, door handle)
  5. As soon as you take off protective gloves

Keeping arms bare below the elbow, removing wrist and hand jewelry, maintaining short, clean fingernails without nail polish or false nails and covering cuts or grazes with a waterproof dressing are all further steps advised by NICE to help staff practice good standards of hand care for infection prevention – and limiting cross-contamination if an outbreak does occur.

2. Personal protective equipment

The WHO goes on to encourage the use of gloves and aprons for personal protection amongst all care home staff. It’s important to wear each item only once, and if gloves are needed as you provide care, put them on just before providing care and take them off straight afterwards – then dispose of them correctly.

3. Safe management of linen

Linen management requirements not only help prevent outbreaks of infections, but are often directly related to regulatory standards, which means professional advice is always needed when pursuing on-premise laundry best practice.

Read Our Laundry Infection Control Advice >>

Safe washing of linen and laundry is paramount for effective infection control in any care setting. Here’s a quick overview of how to achieve it according to the Department of Health:

  • Correct handling of laundry to prevent spread of infection
  • Appropriate decontamination of all care home laundry
  • Laundered items to be stored in a clean area, above floor level
  • Laundry area should be designed to minimise recontamination with procedural segregation
  • Manual sluicing should be avoided under all circumstances

One of the requirements in the Department of Health’s Health Technical Memorandum for the Decontamination of Linen For Health and Social Care – HTM 01-04 – is to wash linen at ‘65 degrees for 10 minutes, or 71 degrees for 3 minutes when thermal disinfection is used. This, considering difficulties in maintaining a long-serving nursing team with deep understanding of the regulations, is difficult for homes to accurately monitor and log to verify that disinfection has taken place during each wash cycle.

Please note that HTM 01-04 replaced Cfpp 01-04 in 2016.

HTM 01-04 – Disinfection by heat (5.50) states:

The washing process should have a disinfection cycle in which the temperature of the load is either maintained at 65ºC for not less than ten minutes or 71ºC for not less than three minutes when thermal disinfection is used. Alternative time– temperature relationships may be used as long as the efficacy of the process chosen is equal to or exceeds that of the 65º or 71ºC processes. With all these options, mixing time should be added to ensure heat penetration and assure disinfection. For conventionally-designed machines and those with a low degree of loading (less than 0.056 kg/L), four minutes should be added to these times to allow for adequate mixing time. For a heavy degree of loading (that is, above 0.056 kg/L), it is necessary to add eight minutes.

Outlining your approach to the DoH’s code will not only ensure best practice in key areas of infection control in your care home, but also give you a marketable credentials that will reassure residents and their families that your home is health-focused and committed to high standards.

For all textiles, including heat-sensitive fabrics, amore effective method of disinfection is OTEX ozone laundry. Using a natural gas (and energy efficient lower temperatures that will reduce your bills) to eradicate micro-organisms in a wash, rather than the high temperature process outlined above, OTEX Ozone Disinfection system will protect residents by reducing the threat of cross-infection, and even provide staff with a print-out of the wash process for real time verification that will help meet HTM 01-04 compliance requirements.

 

Find out how OTEX Ozone Disinfection can help infection control in care homes 

4. Waste disposal

Healthcare waste, such as dressings and disposable clothing, can spread infection. To reduce the risk of this, NICE advice is to put waste immediately into the right colour storage, bag or container. It’s also key to make sure your senior leaders, general staff, residents and their loved ones all know how healthcare waste must be labelled, handled, stored and disposed of with clear signage and instructions in care home literature.

5. Management of care equipment

Sluice room waste management is also key to the overall success of infection control in care homes. But if you opt to re-use equipment such as bedpans and commodes, the Royal College of Nursing’s guidelines are a good place to start when it comes to decontamination.

Reusable, multi-patient use equipment such as commodes, beds, pressure relieving mattresses and blood pressure cuffs, requires decontamination after each episode of use by a patient.

As part of the RCN’s ‘Essential Practice for Infection Prevention and Control’ overview, decontamination is highlighted as a combination of processes – cleaning, disinfection and/or sterilisation – that are used to ensure a reusable medical device or patient equipment is safe for further use. Facilities for cleaning these items should also be separate to your laundry area, and take into account the number of floors you have as well as your building’s layout.

6. Food hygiene regulations

There are a number of things to consider when it comes to maintaining high standards of infection control in relation to food hygiene in your care home – including the Food Safety Act, dishwashing, HACCP guidelines, storage and preparation and CQC inspection ratings.

Along with laundry and disinfection, you should always seek expert advice for a dedicated commercial catering process that includes the right equipment, the right layouts and the right plans for staff to follow.

Contact us for Infection Control Advice >>

CQC Regulation 9A webinar for care homes

Helen Buchan, Infection control expert webinar

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    Helen Buchan

    Helen Buchan

    Infection control expert

    JLAs infection control expert, Helen is always seeking ways to bring new solutions to infection control challenges, and is also passionate about sourcing the best range of products to help customers stay compliant, reduce energy consumption and costs.

    Learning, research and development are central to Helen’s role – having led extensive testing of our products, she has an unrivalled understanding of what works best for our customers, as well as the ever-shifting regulations that impact them.

    Read Helen's full profile

    Olivia Nolan

    Care sector expert
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    Olivia has been supporting some of the UKs largest care providers for over 10 years and is also the sector specialist for care.

    Olivia has an excellent understanding of the commercial and technical requirements of care homes, having overseen many contract mobilisations and contract deliveries. 

    Along with a drive to help make sure your critical equipment is running smoothly, Olivia’s primary mission is to work with customers to find the right solutions to your challenges.

    Read Olivia's full profile

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